Romsey Chamber of Commerce and Industry

Ocean World Travel



for At Ocean World Travel, we’re proud to be one of the UK’s leading cruise Specialists. We specialise in ocean cruises, river cruises and luxury cruises. For more than 20 years, we’ve been helping our fantastic customers find the perfect cruising holiday – and of those customers who responded to our questionnaire 100% are so happy they would rebook with Ocean World Travel We don’t just expect to offer the best price possible, we’re committed to providing the best service too. We believe that customer service is of paramount importance, and that’s why we always go above and beyond for each customer, from service to pricing. As a leading cruise specialist, we have a certain level of influence with each operator, allowing us to pull a few strings that other agents aren’t able to.

Ocean World Travel: our history Founded on the living room floor of a semi-detached house in Birmingham, way back in 1995, we’ve come a long way since. We grew rapidly, and moved down to Winchester in 2003, in order to keep expanding. And we did just that. By 2005, we decided that we need to be on the front line, and took up our office in the ‘cruise capital of Europe’, Southampton. Recently we moved to the nearby pretty village of Romsey.

A lot has changed for us, but our values remain the same: we’ll offer the best price, and the best service. We want to do more than send you on holiday, we want to help you set sail on the cruising experience of a lifetime. We’ll guide you through the entire process, from finding the ship that’s right for you, to booking your excursions. It’s your voyage, we’re just here to make things a little easier. You’re never more than a telephone call, or the click of a button, away from a member of our friendly staff.

Ocean World Travel was originally founded by Michele and then she was joined by her life companion Alan. It was clear since the beginning that cruising would have shaped their lives: Alan and Michele met whilst onboard a cruising holiday. They got engaged on the launch of Vision of the Seas, and even got married onboard the Queen’s favourite ship, Hebridean Princess.

Alan and Michele met on board Festival Azur in 1994 1994: Alan and Michele met on board Festival Azur The idea of OWT was planned on board the Silver Cloud in 1994.-page-001 1994: The idea of OWT was planned on board the Silver Cloud

The house that we worked out of from 1996 to 2000. We were Fred. Olsen’s top agent in the country and highly regarded by P&O Cruises. 1996 – 2000 The first house where we worked We were Fred. Olsen’s top agent in the country and highly regarded by P&O Cruises. The box room that I started in. 1996-page-001 1996: Box room where the business started

Over the years other resources added up to the team: Discover all the actual members of Ocean World Travel.

Michele–Director Travel has always been one of my biggest passions. I’ve spent more than 30 years selling cuises, and have been an avid cruiser since I was 19. I worked for Thomas Cook for 8 years, where I was lucky enough to travel the world! I’ve been fortunate enough to climb Ayers Rock, hike and camp over 120 miles through Iceland, fish in Zambia, hiked the Grand Canyon - I even watched the Berlin Wall come down. I spotted a gap in the market - none of the big travel brands were focusing on cruise. So I started Ocean World Travel to do just that.

Alan - Director I joined Michele back in 2000. I’d previously held a senior role at Cadbury’s. Having always been a chocolate connoisseur it seemed like it would be my dream position - as they kept me inundated with an unlimited supply of the sweet brown stuff! But, if I’m honest, my heart’s always been on the water. Both of our lives have involved cruising so much, it only seems natural that we should run a business dedicated to just that.

Charlotte Nelson - Sales manager

With over 12 years of Management experience in Travel It will always be a passion of mine. I love talking to customers and love sharing their experiences and learning new things every day. I have been lucky enough to Travel to some of the most wonderful places including hiking the Borneo rainforest, Helping Children in Africa and touring America. The Cruise industry is massive, exciting and I wouldn’t want to be anywhere else. We have a great team and some very dedicated passengers. We are very lucky.

Robert – Manager Having spent the last 3 years working for Carnival UK as a Personal Cruise Specialist for P&O Cruises and Cunard, I jumped at the chance to join Ocean World Travel. With their unrivalled customer service and expert ‘multi-brand’ knowledge. I knew instantly, this was a company I wanted to be part of. It’s a true pleasure to work with such elite Cruise Specialist on a daily basis.

Francesca - Digital Marketing assistant I came a long way from Italy to work in the Digital Marketing field, which is also my passion. I love working for Ocean World Travel because we sell dreams: I feel lucky to contribute to make people’s wishes true. In my spare time, I enjoy blogging, learning and of course travelling.

Libbi Clarke- Accountant I have been in finance for over 20 years. I spend my spare time running a local Beaver Scout Group, making cards and jewellery, and looking after my two children.

Carrie - Cruise consultant I have been working for Ocean World Travel since 2006. I am very lucky to be a mum to a beautiful girl. I enjoy cruising very much and have been lucky to of sampled a lot of the ships that sail from Southampton, my favourite being the Celebrity Eclipse followed very closely by the Anthem of the Seas.

Sally- Cruise consultant I have been working in travel now for over 20 years and I still love it! Nothing beats going on holiday with my family spending quality time together!

Natalie- Cruise consultant My favourite cruise line is NCL, I am very excited about the recent announcement that the Norwegian Jade is sailing from Southampton 2017.

Larissa –Cruise consultant I have been working with OWT for 8 years now. This was my first full time job as Alan and Michele gave me a chance when no other company would!

I started as a Sales Consultant but progressed last year to the Office Manager/PA. I am now employed to work only on a Sunday as I went back to a career in Accounts.

I love working here, the team and the environment are a pleasure to be around and hopefully I will still be here for many more years to come.

Lindsey - Cruise consultant I have been working for Ocean World Travel since 2013. I have recently returned from maternity leave after having a baby girl. I enjoy cruising, especially with P&O, and have booked to go on their newest ship, the Britannia, after I get married in the summer.